FAQ

T Bajje FAQ — Answers to All Your Questions

From registration to withdrawal — find clear, straightforward answers to the most frequently asked questions about T Bajje, all in one place.

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Registration & Account

Everything you need to know about opening an account, KYC verification, account settings, and changing your password.

RegistrationKYCPassword
Deposits & Withdrawals

Rules, limits, processing times, and troubleshooting for deposits and withdrawals via Mobile Pay, Nagad, and Rocket.

Mobile PayNagadWithdraw
Bonuses & Promotions

Rules, terms, and how to use welcome bonuses, cashback, reload bonuses, and free bets.

Welcome BonusCashback
Betting & Gaming

Everything you need to know about Sports Betting, live betting, odds, bet cancellations, and collecting your winnings.

Live BettingOddsBet
Security & Privacy

Questions and answers about account security, 2FA, data protection, and how to stay safe from fraud.

2FASecuritySSL
Support & Contact

How to reach us via live chat, email support, file a complaint, and get in touch with our support team.

Live ChatEmailSupport

Registration & Account

Registration & Account

To register with T Bajje, you need an active mobile number, an email address, and to be 18 years of age or older. Your national ID or passport will be required later for KYC verification. Registration is completely free and takes just 2–3 minutes.

No. Under T Bajje's rules, each person may only hold one account. If multiple accounts are detected, all of them will be suspended and the balances may be forfeited. If you're having trouble, contact support.

KYC (Know Your Customer) is a globally recognized identity verification process. Before your first withdrawal, you'll need to submit a copy of your national ID or passport along with a selfie. This helps keep your account secure and prevents money laundering. Verification is typically completed within 24 hours.

You can change your password from "Account Settings" while logged in. If you've forgotten your password, click the "Forgot Password?" link on the login page and reset it using the link sent to your registered email or mobile number.

To find out why your account was suspended, email support@tbajje.biz or reach us via live chat. Accounts are typically restored within 24–48 hours, provided you have followed the rules and completed KYC verification.

Your name and date of birth cannot be changed after KYC verification. However, your mobile number and email address can be updated from account settings, though support approval may be required. Contact support for any changes.
Deposits & Withdrawals

Deposits & Withdrawals

T Bajje supports Bangladesh's most popular payment methods: Mobile Pay, Nagad, and Rocket. Bank transfers are also accepted for deposits. More payment options may be added in the future.

The minimum deposit is ৳500 and the maximum single deposit is ৳50,000. Your daily deposit limit depends on your account level and KYC verification status. VIP members enjoy higher limits.

Deposits via Mobile Pay, Nagad, or Rocket are usually credited within 5–10 minutes. Bank transfers may take 1–2 business days. If your deposit hasn't arrived after 30 minutes, contact support with your transaction ID.

Withdrawal requests are typically processed within 1–3 business days. KYC verification must be completed before your first withdrawal. Processing may be delayed on weekends and public holidays.

T Bajje does not charge any fees for deposits. Withdrawals are generally free, though your payment provider's own transaction fees may apply. Withdrawing bonus funds requires meeting the applicable wagering requirements.

Quickly send the transaction details to support@tbajje.biz or contact us via live chat. The sooner you let us know, the better the chances of resolving it. Always verify the deposit number against the official number listed in your account.
Bonuses & Promotions

Bonus & Promotions

A welcome bonus is available on your first deposit after registering at T Bajje. Once the deposit is confirmed, the bonus is credited to your account within 5–10 minutes. For full bonus terms and conditions, On the Promotions page click here.

A wagering requirement means you need to place a specified amount in bets before you can withdraw bonus funds. For example, a 5x wagering requirement on a ৳1,000 bonus means you must wager ৳5,000 in total. Each bonus has its own terms — On the Promotions page View details.

Cashback is awarded as a percentage of your net daily losses. It is typically credited to your account the following morning. The cashback rate and terms depend on your account's VIP tier.

If the wagering requirement is not met before the bonus expires, the bonus will be forfeited. Bonuses may also be cancelled due to account irregularities or rule violations. Using multiple accounts will result in all bonuses being forfeited.

Yes, T Bajje has a referral program. Refer a friend — once they register and make their first deposit, you'll receive a bonus. For full details on the referral bonus On the Promotions page click here.
Betting & Gaming

Betting & Gameplay

T Bajje offers betting on cricket, football, tennis, badminton, basketball, kabaddi, and more — over 30 sports in total. Coverage includes international leagues, tournaments, and local matches. For more details On the Sports page go.

Live betting lets you place bets on matches as they happen, in real time. Odds change from moment to moment. Log in and on the Sports Betting page and go to the Live Match tab. Making quick decisions is the key to live betting.

The minimum bet is ৳10. Maximum bet limits vary by market. Higher limits are available for high roller accounts. For more details on the High Roller page go.

If a match is cancelled or abandoned, your stake is automatically refunded to your account. Refunds are typically processed within 24 hours. In the event of a disputed result, T Bajje's decision will be final.

T Bajje uses decimal odds. Winnings = stake × odds. For example, a ৳1,000 bet at odds of 1.9 returns ৳1,900 if you win (including your original stake). On the analytics page for more in-depth information.
Security

Security & Privacy

T Bajje uses 256-bit SSL encryption to keep all data secure. Member funds are held in a separate trust account. Our systems monitor for cyber threats 24/7. Your personal information is never sold to third parties.

Go to Account Settings and look for the 2FA option under the "Security" tab. Verifying your mobile number will activate SMS OTP-based 2FA. We strongly recommend keeping this enabled — even if someone knows your password, they won't be able to access your account.

No. T Bajje will never ask for your password via email, SMS, or phone. If anyone claiming to represent T Bajje asks for your password, it is a scam. Report such incidents immediately at support@tbajje.biz.

Act immediately: 1) Log out of all devices. 2) Reset your password. 3) Notify us at support@tbajje.biz. 4) Request a temporary account lock. The sooner you report it, the less damage there will be.
VIP

VIP Program FAQs

With the T Bajje VIP program, you earn points on every bet you place. As your points accumulate, you move up through tiers — from Bronze all the way to Platinum. Higher tiers unlock greater cashback, higher betting limits, and exclusive offers. Learn more On the VIP page click here.

VIP points can be redeemed for bonus credits, free bets, or direct cash. Points are valid for 90 days. Check your points balance and redemption options from your account dashboard.

Account activity is reviewed every 3 months. If you haven't placed a minimum required amount in bets, your tier may drop slightly. Active members generally maintain or move up their tier.
Mobile App

Mobile App FAQs

T Bajje's mobile-optimized website works directly in your browser. Open tbajje.biz in your mobile browser and tap "Add to Home Screen" for an app-like experience. Works smoothly on both Android and iOS.

Yes, all features are available on mobile — live betting, deposits, withdrawals, and promotions. Thanks to the responsive design, you'll get a clean, easy-to-use interface even on smaller screens.

Clear your browser cache. Use a Wi-Fi or stable mobile data connection. Keep Chrome or Firefox up to date. If the issue persists, contact us at support@tbajje.biz.
Support

Support & Contact

You can reach T Bajje support in three ways: 1) Live Chat — the fastest option, available 24/7. 2) Email: support@tbajje.biz — for detailed queries. 3) Submit a support ticket after logging into your account.

Live chat typically responds within 5 minutes. Email support replies within 2–4 hours. For urgent issues, use live chat.

Send a detailed complaint to support@tbajje.biz, including your account ID, a description of the issue, and any supporting evidence (screenshots). You will receive an official response within 72 hours.

More Details

T Bajje FAQ — The Complete Guide

The T Bajje FAQ has been built with Bangladesh's betting members in mind. It covers every step from registration to withdrawal, with clear and straightforward answers to the questions that come up along the way. At T Bajje, we believe the more informed you are, the more you enjoy the game.

Why should I read the T Bajje FAQ?

Many members run into issues simply because they're unsure about the basics — like a deposit not going through, a bonus not showing up, or a withdrawal getting stuck. The T Bajje FAQ covers all these common problems upfront. A quick check before contacting support will resolve most issues on your own.

Registration and payments are our most frequently asked topics

The T Bajje support team receives more questions about registration and payments than anything else. New members often want to know which number to deposit to, how long it takes for funds to arrive, or how to complete KYC. This FAQ answers all of those questions in plain, simple language.

Understand bonus terms, avoid issues

Many members run into issues when trying to withdraw after receiving a bonus, simply because the wagering requirement hasn't been met. The T Bajje FAQ clearly explains how bonuses work so you know upfront when and how to use them.

Stay Safe, Avoid Scams

Online betting carries the risk of fraud. The T Bajje FAQ covers important security information — how to spot if someone is trying to scam you, why you should keep 2FA enabled, and what to do immediately if your account is compromised.

FAQ Update Policy: The T Bajje FAQ is updated regularly. Whenever new features are introduced or rules change, this page will reflect the latest information. If in doubt, reach out to support directly.


Contact

Still have questions? Contact support

Our team is available 24/7 to assist you

Live Chat

The fastest way to get help. We typically respond within 5 minutes.

Active 24/7

Email Support

Email us for detailed issues. Expect a reply within 2–4 hours.

support@tbajje.biz

Support Ticket

Log in to your account and submit a ticket. Resolution within 72 hours.

Trackable
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